Austin Silva

• Designed and deployed a full-stack QA data management web application using React, Node.js, and MariaDB, improving data integrity and cutting cross-departmental report generation time by 60%.
• Developed an AI-driven QA evaluation platform in Python integrating REST APIs and automated scoring logic, scaling coverage from 1 sampled case per agent (15 total) to all cases completed each week across 15 agents — reducing manual review labor by 70%.
• Engineered an automated data collection and reporting pipeline using Python, OpenPyXL, and MariaDB, eliminating a 1–2 day manual data retrieval delay and enabling on-demand repeatable reporting across 5+ departments.
• Architected centralized data infrastructure in Python and SQL to consolidate access across 4 business units, improving query response times and storage efficiency.
• Collaborated with external vendors and internal stakeholders to resolve REST API integration issues and maintain uptime for business-critical QA workflows.

• Taught introductory computer science and engineering concepts to 15+ K-12 students using Python and Scratch, emphasizing algorithmic thinking, computational logic, and engineering problem-solving.
• Delivered differentiated math instruction across Algebra, Geometry, and Statistics, achieving measurable grade improvements in 80% of students.
• Developed individualized lesson plans and hands-on STEM projects tailored to each student's learning goals.
• Coordinated sessions and communicated progress with students and parents via Zoom and Google Meet in a fully remote environment.

• Architected and delivered 3+ internal logistics tools using C#, ASP.NET, Angular, and TypeScript, eliminating the need for headcount expansion and enabling a 5-person QA team to scale with company growth without additional hires.
• Launched a photo QA system replacing a Google Drive + email workflow with an in-app notification pipeline, eliminating missed issue reports and giving warehouse teams instant visibility into flagged shipments.
• Implemented RESTful API integrations and T-SQL stored procedures supporting large-scale binary data management across warehouse operations.
• Authored technical documentation and led training sessions for 50+ end users, accelerating adoption of internal tools across departments.

• Validated product shipment accuracy through structured data review and EDI processing, maintaining a near-zero error rate.
• Created Excel VBA macros to track completed shipment QA status, eliminating duplicate work across the team and ensuring each shipment was reviewed exactly once.
• Maintained QA photo documentation system to improve traceability and audit readiness.
• Coordinated directly with warehouse teams and management to resolve shipment discrepancies and standardize data entry procedures.

Bachelor of Science, Computer Science & Software Engineering

Degree completion deferred — hired full-time prior to graduation